The
range of water contamination events and responses occuring
in large, medium, and community based systems will be considered.
Pre- and post-event communication strategies for reaching
consumers will also be discussed, including best practices
for communicating with diverse communities and special
groups. A particular focus is the need to restore consumer
trust post-event, particularly when events are persistent
and appear chronic.
Setting
the Stage: Water Safety Plans and Communication
with the Consumer Paul
Byleveld, Ph.D.
New South Wales Department
of Health (Australia) confirmed
• Introduction
to the water safety plan approach
• The importance of planning for adverse
events and especially communication issues
• How communication issues could fit
within water safety plans
8:45
Setting
the Stage: Public Right-to-Know Requirements from
the National Level Veronica
Blette
U.S. Environmental
Protection Agency (USA)
Session
1: Medium to Large Water Systems
9:15
Contamination
Events in Systems with Normally Safe Water John
Gray, Ph.D.
Drinking
Water Inspectorate (UK)
• Events/factors
influencing the safety of water supplies
• The
range of interventions available to utilities
and public health agencies, including
their advantages and disadvantages in
particular settings/events such as ‘boil
water advisories’, bottled water,
bowsers, and point of use devices
• What the public health message should
be, implementation, when it should be issued,
and how it should be delivered
• Introduce
the range of adverse events that could
affect the safety of water supplies
• Discuss the range of interventions available
to utilities and dealing with such longer term/sporadic
events
• Discuss what the public health message
should be, when it should be issued and how it
should be delivered
• Key
public health messages following an acute
or persistent water quality problem
• Communicating with immune suppressed,
dialysis patients, the aged & young people
• Defining & delivery
the message: scientific, media, & general
public
12:00
Engaging
the Media Dan
C. Rutz, MPH
Centers
for Disease Control and Prevention
(USA)
• Strategies
for reaching the media
and impacting the public
during high risk events
12:30
Lunch
2:00
Behaviour
Change: Where/When Communication Fails David
F. Drury
Drinking
Water Inspectorate (UK)
• Communicating
during adverse events to
modify behaviours (i.e. are
boil water notices effective?)
•
What are the specific problems
if this follows a single acute
event or follows a persistent
or recurrent problem?
• Regaining
consumer trust: single, persistent
and/or recurrent events
SPEAKER
BIOGRAPHICAL SKETCHES In alphabetical order
Jeanne
M. Bailey
Jeanne
Bailey has worked in the drinking water community
for over twenty years. She currently serves
as the Public Affairs Officer for the Fairfax
Water, the largest drinking water utility in
Virginia serving 1.5 million people in the
Washington Metropolitan area. She recently
worked for the American Water Works Association
in the Government Affairs Office in the area
of regulatory development. She has a broad
knowledge of water quality and utility operations.
She received her bachelor’s degree from
George Mason University and holds a Virginia
Class 3 Waterworks Operators license.
Yolanda
Barney
Yolanda
Barney is the Environmental Program Supervisor
of the Navajo Public Water Systems Supervision
Program (PWSSP). PWSSP is one of fourteen programs
of the Navajo Nation Environmental Protection
Agency and is responsible for enforcing the
Navajo Nation Safe Drinking Water Act and regulations.
The staff ensures that all public water system
owners/operators provide safe drinking water
to the residents of the Navajo Nation. She
is responsible for supervision of the inspections
of public water system facilities on the Navajo
Nation, enforcement, technical assistance and
presentations on the importance of safe drinking
water.
Veronica
Blette
Veronica
Blette has served as the Special Assistant to
the Director of the Office of Ground Water and
Drinking Water, U.S. Environmental Protection
Agency, for the last 3 years. This office implements
the Safe Drinking Water Act through the promulgation
of regulations, guidance, and other forms of
assistance to primarily states and water utilities.
In this capacity, she often acts as a liaison
between technical staff and senior management
on regulatory and other national drinking water
issues, develops documents to inform the press
and public about drinking water issues, and prepares
high level officials for hearings before the
US Congress and other public forums. She also
participates in an EPA task force charged with
responding to last year's devastating hurricanes
along the Gulf Coast. Before joining EPA in 1997,
she worked in the academic research and environmental
consulting fields investigating the effects of
atmospheric deposition on terrestrial ecosystems
and water quality. She has degrees in Geology
from Smith College and the University of Massachusetts.
Paul
Byleveld, Ph.D.
Paul
Byleveld manages the Water Unit in the New
South Wales Department of Health, Australia,
which is responsible for public health regulation
and advice on drinking water, effluent management,
reuse, and recreational waters. His experience
working with water supply systems includes
incident management following contamination
of Sydney drinking water with Cryptosporidium
and Giardia (1998), and advice to the subsequent
inquiry; helping water utilities investigate
and rectify water contamination incidents (including
E. coli, Naegleria fowleri, cyanobacteria and
toxins, copper, lead, fuel and pesticide);
developing protocols to guide public health
and water utilities in responding to adverse
test results; and helping to develop best practice
guidelines to protect small water systems.
He has international experience helping to
establish and monitor emergency water and sanitation
systems in Bougainville (Papua New Guinea),
East Timor (Timor Leste), and most recently
following the tsunami in Indonesia. He holds
a PhD in nutritional immunology and microbiology
and an honours degree in biochemistry.
David
F. Drury
David
Drury is a microbiologist by training and has
over 35 years’ experience working within
the water industry in the United Kingdom. He
has published on a range of topics from microbial
tracing to regulations for controlling Cryptosporidium
in drinking water. He is currently Drinking
Water Science and Strategy Manager with the
Drinking Water Inspectorate, the drinking water
quality regulator for England and Wales, based
in London. A major current responsibility is
oversight of the water industry’s introduction
of drinking water safety plans.
Timothy
A. Gilbertson, Ph.D.
Timothy
A. Gilbertson is an Associate Professor and
Associate Department Head of Biology at Utah
State University. His research focuses on how
the body recognizes and responds to nutrients
and how this process is tuned to the underlying
nutritional needs of an organism. This has
implications ranging from basic mechanisms
for taste transduction and the design of taste
mimetics to post-ingestive nutrient chemoreception
and the control of food intake, dietary-induced
obesity and diabetes. He has been featured
on CNN, Discovery Channel, Discovery Channel-Canada,
National Public Radio and insideScience (PBS)
and in numerous print media including USA Today,
Science News, Boston Globe, and Business Week
to discuss the laboratory’s research
on the chemosensory cues for dietary fat and
its relation to obesity. He is the Chair of
the Health and Scientific Advisory Board of
the IPWR and a member of the Executive Board
of Directors.
John
Gray Ph.D.
John
Gray is the Deputy Chief Inspector of the Drinking
Water Inspectorate (Operations) and has been
a "practitioner" for 22 years and
a regulator since 1993. He has gained wide
experience in the water supply industry including
the treatment of different quality waters;
sampling; chemical, bacteriological and microbiological
analysis; regulatory reporting; the design
and commissioning of water treatment works
and the maintenance of distribution systems.
As a regulator, he gained experience both through
the technical audit of water companies and
the investigation of incidents affecting drinking
water quality. He has investigated a number
of high profile outbreaks of cryptosporidiosis
and represented the Inspectorate’s interests
in research funded by DWI into sporadic cases
of cryptosporidiosis in the North West of England.
A significant part of his responsibility has
been presenting the Inspectorate’s work
to the media (radio, television and press),
including annual reports and the outcome of
a number of court cases. National security
issues have represented an increased proportion
of his work since September 2001.
Tee
L. Guidotti, M.D., MPH
Tee
L Guidotti is currently Acting Director of
the Center for Risk Science and Pubic Health
and Chair of the Department of Environmental
and Occupational Health, The George Washington
University Medical Center. His contributions
to risk science have emphasized the impact
on a community of perceived cancer risk, setting
priorities in risk management and the application
of scientific knowledge in law and workers’ compensation.
He is currently working in the area of “risk
anticipation”, the systematic identification
of likely problems and preparations to deal
with them before they surface as social issues.
He is well known internationally and has worked
on projects for the World Health Organization,
the International Labour Organization, the
World Bank, Health Canada, the Institute of
Medicine and numerous local agencies. His latest
book is Science on the Witness Stand: Applying
Scientific Evidence to Law, Adjudication and
Policy. Dr Guidotti has many years of experience
in risk communication at the community level
in Canada, the United States, Zambia and aboriginal
communities in North America.
Daniel
Henroid, Jr., MS, RD, CFSP
Daniel
Henroid is an assistant professor in the Conrad
N. Hilton College of Hotel and Restaurant Management
at the University of Houston (UH) where he
teaches courses in food safety and sanitation,
food purchasing, and retail food safety systems.
In addition to his teaching, he is assisting
school districts and other retail food establishments
implement food safety systems based on hazard
analysis critical control point (HACCP) and
has done more than 20 training sessions in
Texas and Iowa. Prior to UH, he was the state
Extension Foodservice and Lodging Management
specialist at Iowa State University where he
coordinated two statewide food safety training
programs for Extension field specialists using
the ServSafe® and SuperSafeMark® programs
for restaurant and grocery managers. He has
been actively conducting applied food safety
research on handwashing compliance, food safety
information systems, and retail food safety
systems based on hazard analysis critical control
point (HACCP) principles. He was recently a
co-principal investigator on a 3-year USDA
grant project working with Iowa school districts
to HACCP-based systems from 2001-2004. Through
this project, numerous tools, training modules,
and resources for school foodservice operators
to implement HACCP were developed. He also
was the principal investigator for the “Ask
a Food Safety Expert” project, a free,
web-based, food safety question and answer
service (http://www.foodsafetyanswers.org).
He is a member of the International Association
for Food Protection, the National Environmental
Health Association, the American Dietetic Association,
and the Conference for Food Protection.
Steve
E. Hrudey,Ph.D.,
DSc(Eng), PEng
Steve
E. Hrudey is Professor of Environmental Health
Sciences in the Faculty of Medicine and Dentistry,
University of Alberta, Canada, and Honorary
Professor in the Department of Epidemiology
and Preventive Medicine at Australia’s
Monash University. He served on the Research
Advisory Panel to the Walkerton Inquiry, was
an architect of the catchment-to-consumer risk
management approach of the 2004 Australian
Drinking Water Guidelines, was the founding
Leader of the Protecting Public Health theme
for the Canadian Water Network and now serves
on the Science Advisory Council to the National
Collaborating Centres of the Public Health
Agency of Canada. His latest book “Safe
Drinking Water – Lessons from Recent
Outbreaks in Affluent Countries” provides
an analysis of 73 case studies from 15 countries.
The Provincial Cabinet appointed him as Chair
and CEO of the Alberta Environmental Appeals
Board in July 2005.
Paul
R. Hunter, MBA, MD, FRCPath, FFPH
Paul
Hunter, a practicing physician and international
authority on water and health, developed an
early interest in infection related to food
and water and has been involved in the investigation
of many food and waterborne outbreaks. His
main research interests are in waterborne disease
and environmental epidemiology. Prior to joining
the University of East Anglia, Norwich, England,
where he is currently Professor, he was Consultant
in Medical Microbiology, and from 1988 to 2001
was the Director of the Chester Public Health
Laboratory. In 1999, he served as the Chair
of the Organization for Economic Cooperation
and Development (OECD)/World Health Organization
expert group: Approaches to establishing links
between drinking water and infectious disease.
In 2002 and 2003, he served on the OECD expert
group: Emerging Risks to Global Water Supplies.
He was also a member of the U. K. Advisory
Committee on the Microbiological Safety of
Food. He currently serves as the European Editor
of the Journal of Water and Health, a joint
publication of the World Health Organization
and the International Water Association. He
is the Chair of the Executive Board of Directors
of the IPWR.
Paul
Jagals, DTech: Environmental Health
Paul
Jagals heads the Water and Health Research
Unit at the (very new) University of Johannesburg,
South Africa. He is professor in Environmental
Health and holds a Doctorate in Environmental
Health. He has extensive experience in primary
health care and its link to water care and
community water supplies. Since joining academia
more than a decade ago, he specialised in finding
ways to effectively link water safety to human
health in the Southern African context and
to develop effective ways to optimise water
supply and sanitation interventions.
Patricia
A. Kendall, Ph.D., R.D.
Patricia Kendall joined the Department
of Food Science and Human Nutrition, Colorado
State University, in 1976 as a Cooperative
Extension Specialist. In this position,
she works with extension agents, teachers,
graduate students and nutrition and agricultural
professionals across Colorado in developing,
implementing and evaluating programs in
the areas of foods, nutrition and food
safety. For the past several years, she
has emphasized developing, implementing
and evaluating programs and research projects
on communicating with consumers about health
risks, including risks associated with
the safety of the food supply. She is the
current president of the Society for Nutrition
Education and is a member of the IPWR Health
and Scientific Advisory Board.
Eng.
Marco Campos
Marco Campos is a civil engineer with extensive
and successful experience using appropriate
technologies both in construction and in
water and sanitation community projects.
Between 1987 and 2003, the external evaluations
conducted on the projects designed and managed
by him while in CARE (1) Peru,
demonstrated, not only, sanitary infrastructure
sustainability but an impressive impact on
beneficiaries’ lives by improving their
living conditions and their environment.
The water programs success provided CARE
the opportunity to conduct the Pilot Project
for the National Rural Water and Sanitation
Program for the Government of Peru through
PROPILAS (2), a project
under continuous operation since 1999. Marco
Campos has presented the Peruvian experience
in water and sanitation at the last two meetings
convened by the World Health Organization
(WHO) to discuss water safety plans for small
communities.
1.
CARE is an international, non-profit and
non-sectarian private organization working
in developing programs in third world countries.
2. PROPILAS stands for “Proyecto Piloto
de Agua y Saneamiento”.
Harvey
Minnigh
Mr. Minnigh has more than thirty years experience
working in public and private water, wastewater
and solid waste systems in the continental
U.S., Central and South America, and in Puerto
Rico and the U.S. Virgin Islands. He currently
works for a Rural Community Assistance Program,
providing technical assistance to very small
to large potable water systems. Mr. Minnigh
is the author and co-author of major research
reports for Federal, state and local agencies
including the US Environmental Protection
Agency, as well as several universities.
He researches and publishes in environmental
microbiology, ecology and water quality and
treatment. He is a member of national Environmental
Protection Agency workgroups and committees,
in both Puerto Rico and the U.S. Virgin Island.
His expertise is in environmental microbiology,
the design, administration, management and
operation of water and wastewater systems
and facilities for the interment, conversion
and reclamation of solid wastes.
Virginia
Murray, FFOM, FRCPath, FRCP,
FFPH
Virginia Murray trained in medicine before
joining the Guy’s Poisons Unit, London
in 1980. In 1989, she started the Chemical
Incident Research Programme and was the Director
of the Chemical Incident Response Service
from 1996. This service supported, via Service
Level Agreements, all health authorities
in six of the eight NHSE Regions and their
population of approximately 37.5 million.
Since April 2003 she works for the Health
Protection Agency’s Chemical Hazards
and Poisons Division (London). She has considerable
experience in advising on the toxicological
aspects of response to acute and chronic
chemical incidents, both accidental and deliberate,
and has undertaken research and published
widely on the issues identified. She also
leads on training for the Chemical Hazards
and Poisons Division. She is the Visiting
Professor in Public Health Protection at
King’s College, London.
Vincent
R. Nathan, Ph.D., MPH
Vincent R. Nathan is the Director of the
city of Detroit, Department of Environmental
Affairs. He was previously the Deputy Director
for Environmental Health at the District
of Columbia, Department of Health (DCDOH).
He manages a staff whose duties vary from
inspections and education to enforcement
programs that directly affect public health
and safety. His office also provides local
oversight of federal programs to protect
the quality of air, water, soil, and other
environmental issues. He has participated
in local, regional and national occupational
and environmental health research and regulatory
compliance and policy projects. He served
as the minority health program manager
in the Office of Urban Affairs, Agency
for Toxic Substances and Disease Registry
and as adjunct professor at the Morehouse
School of Medicine. He was a fellow with
the American Association for the Advancement
of Science, serving as Senior Scientist
in the Office of Pollution Prevention and
Toxics, U.S. Environmental Protection Agency,
Washington, D.C.; was a fellow in the King/Chavez/Parks
Faculty Program at Michigan State University;
and is a member of the IPWR Health and
Scientific Advisory Board.
Phyllis
Nsiah-Kumi, M.D.
Phyllis
Nsiah-Kumi is an internist, pediatrician and
health services research fellow in the Division
of General Internal Medicine, Northwestern
University, Feinberg School of Medicine in
Chicago, Illinois. Her research interests include
cross-cultural communication in medical settings
and health disparities in diabetes care based
on race/ethnicity. She has previously conducted
research on intestinal parasites in Tansen,
Nepal in conjunction with the Cleveland Clinic
Foundation. She is currently investigating
cross-cultural communication in health care,
focusing on training health care providers
to effectively use interpreters in medical
settings and understanding barriers to effective
cross-cultural patient-provider communication.
Kenneth
Olden, Ph.D.
Kenneth Olden served as the third Director
of the National Institute of Environmental
Health Sciences, National Institutes of
Health (NIH), and the second Director of
the National Toxicology Program, 1991-2005.
He is a cell biologist and biochemist by
training and has been active in cancer
research for almost three decades. Prior
to joining the NIH, he was director of
the Howard University Cancer Center and
professor and chairman of the Department
of Oncology at Howard University Medical
Center. He has authored or co-authored
more than 200 publications. In 2003, he
received an honorary doctorate of science
degree from the University of Rochester
and an honorary doctorate of humane letters
degree from the College of Charleston.
Presently, he is the Chief, Cell Adhesion
and Metastasis Section, Intramural Research
Program, NIEHS, NIH. He is also a member
of the Executive Board of Directors of
the IPWR.
Pavani
K. Ram, M.D.
Pavani Ram is an internist who recently
joined the Department of Social and Preventive
Medicine, School of Public Health and Health
Professions, University of Buffalo, Buffalo,
New York, where she is initiating research
on household technologies for the prevention
of diarrheal and respiratory diseases.
Previously, she served as a Medical Epidemiologist
and was a member of the Epidemic Intelligence
Service (EIS), Foodborne and Diarrheal
Diseases Branch, National Center for Infectious
Diseases, Centers for Disease Control and
Prevention (CDC). She has extensive international
experience in the use of Safe Water System
(SWS), a point of use water treatment and
storage strategy to reduce diarrheal disease,
including work in Afghanistan, Burkina
Faso, India, Bangladesh, Zambia, Cote d’Ivoire,
and the Philippines.
Graciela
I. Ramírez-Toro, Ph.D.
Graciela I. Ramírez-Toro is Director
of the Center for Environmental Education,
Conservation and Research of Interamerican
University of Puerto Rico (CECIA-IAU).
In this role, she oversees the integration
of environmental topics in all academic
programs of the University and promotes
community outreach and a research program
leading to the integration of scientists,
government and community in the investigation
and remediation of environmental problems
in Puerto Rico, the Continental US and
Europe. She has consulted with State, Commonwealth
and Federal agencies including the Environmental
Protection Agency, and has served on the
National Drinking Water Advisory Council
and the National Environmental Justice
Advisory Council. She has over 200 publications
in environmental science and was recognized
with the Environmental Water Quality Award
from Region II US EPA for the development
of CECIA programs.
J.
Alan Roberson, P.E.
Alan
Roberson is currently the Director of Security
and Regulatory Affairs at the American Water
Works Association (AWWA) Washington, D.C. office.
He is responsible for implementing AWWA's overall
regulatory program with all U.S. federal agencies
including the Environmental Protection Agency,
United States Department of Health and Human
Services, Centers for Disease Control and Prevention,
United States Geological Survey, United States
Department of Agriculture, etc. He and his
technical staff work closely with EPA staff
on the development of drinking water security
policies and national drinking water regulations.
He is a licensed trainer for the Risk Assessment
Methodology-Water (RAM-W) and has developed
a two-day workshop on contamination monitoring
technologies. He has twelve years consulting
engineering experience with the design and
project management for site development and
water treatment projects. He has a Bachelor's
in Civil Engineering from Georgia Tech and
a master's degree in Civil Engineering from
Virginia Tech. He is a Professional Engineer
in the Commonwealth of Virginia.
Gabriella
Rundblad, Ph.D
Gabriella Rundblad is Lecturer in Applied
Linguistics at King’s College London
and was previously at the University of
East Anglia, Norwich, UK. She is a lexico-semanticist
with a cognitive and psycho-linguistic
focus. Current research projects include
cognitive linguistic approaches in discourse
analysis of health communication, and lingusitic
and cognitive development in children (both
typical and atypical). She currently serves
on the governing board of the UK Cognitive
Linguistics Association. She trained at
Stockholm University.
Daniel
C. Rutz, MPH
Daniel Rutz is a Special Assistant for
Communications, Office of the Director,
National Center for Infectious Diseases
(NCID), Centers for Disease Control and
Prevention (CDC) where he develops policy
for NCID and CDC response to bioterrorism
and preparedness plans for specific infectious
agents as well as emerging infections of
natural origin, e.g., avian influenza.
He coordinates emergency preparedness communication
activities with the US Department of Health
and Human Services and establishes associations
and collaborative opportunities with domestic
and international public health communications
partners including other federal government
departments. For 18 years, he was Senior
Health and Medical Correspondent and Managing
Editor for CNN, Turner Broadcasting System.
In that position, he produced or broadcast
over 2500 national and international reports
for television, radio and the internet
and co-hosted and produced a weekly 30
minute medical news program.
Qutubuddin
Syed, MBBS, MSc, FFPHM
Qutubuddin
Syed is the Director of the Health Protection
Agency North West. His responsibilities include
oversight of the development of health protection
services for the population of the North West
region in collaboration with other agencies
including the Strategic Health Authorities
(StHA), Primary Care Trusts (PCTs), National
Health Service (NHS), Department of Health
Government Offices for the North West (GONW),
Food Standards Agency (FSE), Environment Agency
(EA), Department of Food and Rural Affairs
(DEFRA). The Health Protection Agency North
West works closely with academic partners including
The University of Liverpool, (including the
veterinary school), Liverpool John Moores University,
University of Central Lancashire and Salford
and Manchester Universities amongst others.
Gary
W. Winston, Ph.D.
Gary Winston is the Chief Toxicologist, Department
of Environmental Health, Israel Ministry
of Health, Jerusalem, and Adjunct Professor,
Program in Environmental Sciences, Hebrew
University. Previously, he served as Professor
and Chair, Department of Biochemistry, Louisiana
State University (1992-97), and Professor
and Head, Department of Toxicology, North
Carolina State University (1997-2000). He
is the author of over 100 referred publications
and has reviewed grant applications for many
U.S. research funding organizations including
the National Science Foundation, the National
Institutes of Health, the National Oceanic
and Atmospheric Administration, and the National
Geographic Society Grants Program. Additionally,
he is a member of the Committee on Drinking
Water Standards and the Food Safety Evaluation
Committee for the Ministry of Health of Israel.